Effective Date: 2025-07-01

HostingBros.ca (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services.

 

 

1. About Us

HostingBros.ca is a Canadian-owned web hosting provider offering domain registration, website hosting, email services, and related tools to individuals and businesses across Canada.

 

 

2. Information We Collect

We collect personal information in the following ways:

a. Information You Provide

  • Name, email address, mailing address, phone number

  • Billing and payment information

  • Account login details and customer support inquiries

b. Information Collected Automatically

  • IP address and geolocation

  • Browser type, operating system, device type

  • Website usage data (e.g., pages visited, time spent, referring URLs)

  • Cookies and other tracking technologies (see Section 6)

 

 

3. How We Use Your Information

We use your personal information to:

  • Create and manage your HostingBros account

  • Provide you with web hosting and domain services

  • Process payments and issue invoices

  • Respond to your inquiries and support requests

  • Communicate important updates or promotional offers (opt-out anytime)

  • Improve website performance and user experience

  • Prevent fraud and ensure service security

 

 

4. Disclosure of Information

We do not sell your personal information.

We may disclose your data to:

  • Service providers (e.g., domain registrars, payment processors, email delivery services) for operational purposes

  • Legal or regulatory authorities if required to comply with Canadian laws

  • Successors or assigns in the event of a business transfer (e.g., merger or sale of assets)

All third-party providers are contractually obligated to protect your data.

 

 

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide services and fulfill contractual obligations

  • Comply with legal and regulatory requirements

  • Resolve disputes and enforce agreements

When data is no longer required, we securely delete or anonymize it.

 

 

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Maintain session information

  • Analyze traffic and website usage

  • Customize user experience

You can control cookie settings through your browser preferences. Disabling cookies may impact website functionality.

 

 

7. Your Rights Under Canadian Law

You have the right to:

  • Access and review the personal information we hold about you

  • Request corrections to inaccurate or incomplete data

  • Withdraw your consent to marketing communications

  • File a complaint with the Office of the Privacy Commissioner of Canada if needed

To make a request or ask questions about your data, email us at info@hostingbros.ca.

 

 

8. Data Security

We take appropriate technical and organizational measures to safeguard your personal information, including:

  • SSL encryption

  • Firewalls and secure servers

  • Access controls and user authentication

While we strive to protect your data, no method of transmission over the internet is 100% secure.

 

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services indicates your acceptance of the revised policy.

 

 

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your personal information is handled, please contact:

HostingBros.ca
info@hostingbros.ca
1‑844‑494‑9067
Montreal, Quebec, Canada